Enterprise-wide strategy, organisation, culture and behaviour change, leadership engagement, programme kick start and planning, strategic narrative design and development.
EMEA Change and Transformation Director | Pearson
Leading the in house EMEA Change and Transformation team as part of a global change programme impacting 40k+ employees across 40+ countries. Responsible for defining the engagement and adoption strategy and working with business leaders and employees to help them embrace new structures, tools and ways of working.
Engagement and Adoption Lead | Deloitte
Consulting role, helping clients define their vision and operational strategy, mobilise and deliver large-scale transformation programmes (usually) in response to digital disruption. Specialised in helping clients create ways to enhance ownership and adoption and drive longer lasting change. Clients included Sony PlayStation, Sony Pictures, BT Group, BBC Worldwide, and Pearson - amongst others.
Why I love what I do
I love that my job is about helping people do stuff differently. When I work with senior leaders in the midst of changing their businesses, connecting them with the art of the possible and helping them see new ways to unleash the power of the human to create value is hugely rewarding. I get a deep satisfaction from helping leaders, help their people, drive commercial benefit out of doing new stuff.
A business result I'm proud of
I’m really proud that, even against a tough timeline, we achieved high levels of engagement and delivered practical benefits for thousands of employees across multiple countries at Pearson. Like any project, there were challenges and people that were not always bought in from the outset. But we ended up with a wave of positive feedback about how the engagement approach, levels of adoption and the value created represented a positive change from the way things had been done in the past.
A business reinvention I admire
I’m a big fan of Sony’s PlayStation business (and not just because I’m a bit of a gamer). With its roots as a classical disruptor, demonstrating how computing could be fun, PlayStation seems to consistently push the boundaries. From the global PlayStation Network platform which now harnesses services, content and apps from lots of other providers, to new gaming subscription models and PlayStation VR, they continue to reinvent. Sure, it’s not been plain sailing, but the fun stuff rarely is.